Privacy Policy

In the normal course of day-to-day business Fettle Fit collects information about individual users of the Fettle Fit platform. Only information which is required to carry on Fettle Fit business is collected.

When collecting personal information of users, Fettle Fit does so in full compliance with requirements of law, and then only by fair, reasonable and transparent means.

Furthermore, Fettle Fit takes all reasonable steps to ensure that any person who the information collected relates to is made aware of the information collected by Fettle Fit, and the purpose for which the information will be stored and used.

Fettle Fit does not collect or store sensitive information for any reasons other than in connection with the business of Fettle Fit, and otherwise only as required by various regulatory bodies and licensing authorities.

Fettle Fit understands the importance of ensuring that personal information remains secure and is not disclosed to anyone for any reasons other than for the stated purposes for which it was collected by Fettle Fit.

Any personal or other information collected will be used only for the stated business purposes and will not be disclosed to any third party except where required by law or regulatory authority.

Fettle Fit ensures that best efforts are applied at all times to ensure that user information data that is collected by Fettle Fit, is accurate, complete, and up to date.

Fettle Fit data storage security remains a key priority at all times. Fettle Fit maintains all personal information collected will be only be stored in a secure and monitored environment and will be up to date and accurate to the best continuing efforts of Fettle Fit systems and procedures. Personal information will only be maintained for the period of time for which it is required, after which it will be securely deleted. Personal information is only collected and stored onto secured and managed networks, and additional security is provided as a result of Fettle Fit internal systems, policies and procedures.

Fettle Fit will at all times ensure that the Fettle Fit privacy policy is made available to any person who requires it. The Fettle Fit privacy policy is readily available on this Fettle Fit website, and may periodically be published in various on and offline forums or publications.

Fettle Fit provides access to any personal information which it holds on an individual where required by legislation. If a person believes that any personal information that Fettle Fit has collected or stores is not complete or may be inaccurate then Fettle Fit will make best efforts to update and correct the information accordingly upon being notified of any apparent inconsistencies.

Fettle Fit does not unnecessarily transfer or store personal information to other countries for purposes outside of internal secured Fettle Fit networks, other than to comply with licensing, due diligence or compliance requirements or as otherwise required by law or regulatory authority.

This section supplements the information contained in Our Privacy Policy for all California residents who visit, access or use our Website.

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device.

We may collect, or within the past 12 months may have collected, the following categories of information from California residents. The categories and examples listed below track the CCPA. This does not mean that we have in fact collected all examples of personal information provided in each category, but reflects our good faith belief that we may have collected, or may in the future collect, at least some of these examples from some of these categories.

1. Identifiers: Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. Collected: Yes.

2. Customer records information: Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit or debit card number, other financial information, medical information, health insurance information. Collected: Yes.

3. Characteristics of protected classifications under California or federal law: Race, religion, sexual orientation, gender identity, gender expression, age. Collected: No.

4. Commercial information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Collected: Yes.

5. Biometric information: Hair color, eye color, fingerprints, height, retina scans, facial recognition, voice, and other biometric data. Collected: No.

6. Internet or other electronic network activity information: Browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. Collected: Yes.

7. Geo-location data. Collected: Yes.

8. Audio, electronic, visual, thermal, olfactory, or similar information. Collected: No.

9. Professional or employment-related information. Collected: No.

10. Education information: Information that is not “publicly available personally identifiable information” as defined in the California Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99). Collected: No.

The CCPA excludes the following categories from its definition of personal information: (a) publicly available information from government records; (b) de-identified or aggregated consumer information; or (c) information excluded from the CCPA's scope, such as (i) health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; or (ii) personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

We may collect the aforementioned categories of personal information from: (a) forms you complete, preferences you express, or purchases you make on our Website; (b) observing your activity on our Website; (c) Cookies set on your Device by us or our Service Providers as you navigate our Website; and/or (d) our third party Service Providers (e.g. providers of analytics or payment processing).

We may use or disclose your personal information for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include: (a) operating, monitoring and improving our Website; (b) responding to your inquiries and providing you support; (c) fulfilling the purpose for which you provided the information; (d) responding to law enforcement requests and complying with applicable laws, court orders, or governmental regulations; (e) performing internal administrative tasks and audits; (f) detecting and preventing security incidents; and (f) any other purpose described by us to you when collecting your personal information, or as otherwise set forth in the CCPA. We will update this Privacy Policy if we decide to collect additional categories of personal information, or use it for materially different, unrelated, or incompatible purposes.

We may use or disclose, or may in the last twelve months have used or disclosed, the following categories of personal information for business or commercial purposes, as defined in the CCPA: (a) Identifiers; (b) Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); (c) Commercial information; or (d) Internet or other similar network activity. Reference to these categories reflects our good faith belief that we may have disclosed, or may in the future disclose, at least some portions of personal information from these categories for a business or commercial purpose. But, if we do, we will only do so pursuant to a written contract that requires the recipient to keep that personal information confidential, and to refrain from using it for any purpose other than to perform the express purpose described in the contract.

The CCPA defines the terms "sell" and "sale" to mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for "valuable consideration" (i.e. money or some other type of benefit).

We may sell, or may in the last twelve months have sold, the following categories of personal information for business or commercial purposes, as defined in the CCPA: (a) Identifiers; (b) Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); (c) Commercial information; or (d) Internet or other similar network activity. Reference to these categories reflects our good faith belief that we may have sold, or may in the future sell, at least some portions of personal information from these categories for valuable consideration.

We may share this personal information with our: (a) Service Providers; (b) affiliates; (c) business partners; and/or (d) third party vendors as authorized by you in connection with products or services you purchase via the Website.

You must be at least 18 years old to visit, access or use our Website. We do not knowingly allow minors to use the Website, collect their personal information, or sell their personal information. We have no control over third party websites even if their links appear on our Website. Such third-party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission. If you have reason to believe that a child under the age of 13 (or 16) has provided us with personal information, please contact us with sufficient detail to enable us to delete that information.

The CCPA provides California residents with specific rights regarding their personal information. If you are a resident of California, you have the following rights:

1. The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

2. The right to request. You have the right to request that we disclose information to you about our collection, use, sale, disclosure for business purposes, and sharing of personal information. Once we receive and confirm your request, we will disclose to you: (a) the categories of your personal information we collected; (b) the categories of sources from which we collected your personal information; (c) our business or commercial purpose for collecting or selling your personal information; (d) the categories of third parties with whom we shared your personal information; (e) the specific pieces of personal information we collected about you; and (f) if we sold your personal information or disclosed your personal information for a business purpose, we will disclose to you the categories of your personal information that we sold or disclosed.

3. The right to Opt-Out from the sale of your Personal Data. You have the right to direct us to not sell your personal information. Please contact us to submit an Opt-Out request.

4. The right to delete your Personal Data. You have the right to request the deletion of your Personal Data, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our Service Providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our Service Providers to: (a) complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you; (b) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; (c) debug products to identify and repair errors that impair existing intended functionality; (d) exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law; (e) comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.); (f) engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent; (g) enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; (h) comply with a legal obligation; and/or (i) make other lawful, internal use of that information compatible with the context in which you provided it.

5. The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your rights as a consumer. That means we cannot discriminate against you by (a) denying you goods or services; (b) charging you different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties; (c) providing you a different level or quality of goods or services; (d) suggesting that you will receive a different price or rate for, or a different level or quality of, goods or services.

If you are a California resident, you may exercise your CCPA data protection rights by sending us an email at support@fettlefit.com.

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable request related to your personal information. Your request must (1) provide us with sufficient information to reasonably verify you are either the person about whom we collected personal information, or his/her authorized representative; and (2) include sufficient detail to enable us to understand, evaluate, and meaningfully respond. Our ability to respond to your request is contingent upon its compliance with both requirements. We will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended one time by an additional 45 days upon prior notice if reasonably necessary to our ability to respond. Any disclosure by us will cover only the 12-month period preceding your verifiable request. We will select a readily usable format for our response that should allow you to easily transmit the information from one entity to another for data portability purposes.

You have the right to opt-out of the sale of your personal information. To exercise this right, send us an email at support@fettlefit.com. We will immediately refrain from any sale of your personal information upon receipt of a verifiable consumer request from you. Our Service Providers may use technology on the Website that "sells" personal information within the meaning of the CCPA law. If you wish to opt out of the use of your personal information for interest-based advertising and other potential "sales" activity within the meaning of the CCPA, you may do so by following the instructions below. Please note that any opt out is specific to your browser so you may need to opt out separately for each browser you use.

First, you may opt out of receiving personalized ads by following the opt-out procedures prescribed by the following links:

• The NAI's opt-out platform: http://www.networkadvertising.org/choices/

• The EDAA's opt-out platform: http://www.youronlinechoices.com/

• The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

The opt-out will place a cookie on your computer that is unique to the browser you use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

You may also opt out of allowing the sharing of usage information about the apps you use on your mobile device in order to serve you ads that are targeted to your interests: "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices, or "Limit Ad Tracking" on iOS devices. You may also change the preferences on your mobile device to block the collection of location information.

People under the age of 18 are prohibited from using our Website. Accordingly, we will never knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Our Website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to a third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We may also email you and/or place a prominent notice on our Website to notify you of such changes before they become effective. We recommend that you review this Privacy Policy periodically for changes, all of which become effective when they are posted on this page.

For further information on privacy principles you are encouraged to visit the US government's privacy website at http://www.usa.gov/About/Privacy-Security.shtml.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by sending a letter to:

For US Inquiries: Fettle Fit {{ companyAddress }}. For International Inquiries: {{ internationalCompanyName }} {{ internationalCompanyAddress }}